Privacy Policy
"Mega Online" is deeply committed to complying with Spanish and European regulations on the protection of personal data and guarantees full adherence to the obligations set forth, as well as the implementation of the security measures established in the General Data Protection Regulation (GDPR) (EU) 2016/679, dated April 27, and in the Spanish Organic Law 3/2018, dated December 5, on the Protection of Personal Data and the guarantee of digital rights (LOPD and GDD, hereinafter LOPD).
In accordance with these regulations, we inform you that the use of our website may require the provision of certain personal data through contact forms or by sending emails, which will be processed by "Mega Online"the Data Controller, whose details are as follows:
- Company Name: Mega Online Logistics, S.L.
- Tax Identification Number: B64545098
- Registered Address: Passeig del Ferrocarril, 335, 3º, 1ª – 08860, Castelldefels, Barcelona, España
- Telephone: 933297810
- Email: lopd@megaonlinelogistics.com
Collection and Processing of Personal Data
Personal data refers to any information related to a person: name, email, address, phone number, tax identification number (NIF/NIE), etc. Additionally, when a User visits our website, certain information is automatically stored for technical reasons, such as the IP address assigned by their Internet service provider.
As the Data Controller, “Mega Online” is obliged to inform Users of its website about the collection of personal data that may occur, whether through email correspondence or by filling out the forms included on the website.
Only the necessary data will be collected to carry out the contracted service or to adequately respond to the User’s request for information. The data collected is identifying and corresponds to a reasonable minimum required to fulfill the activity undertaken. In particular, no specially protected data will be collected at any time. Under no circumstances will the data be used for purposes other than those for which it was collected.
Contact Forms/Email
Purpose:To respond to your request for information made through our contact form(s).
Legal Basis:The legal basis that legitimizes this processing is the User’s consent, which may be revoked at any time.
Data TransferPersonal data will be processed through servers managed by Iontics, which will be considered the Data Processor.
Minors
Only individuals over 14 years of age may provide personal data on this website. As required by the LOPD and GDD, for minors under 14 years old, it will be mandatory to obtain the consent of their parents or guardians in order for us to process their personal data.
Additionally, only individuals over 18 years of age may contract our services. In the case of minors under 18 years old, it will be mandatory to obtain the consent of their parents or legal guardians for us to provide the offered services, unless the minor is legally emancipated.
Security Measures
Users of the “Mega Online” website are informed that technical and organizational security measures have been adopted to prevent the loss, misuse, alteration, unauthorized access, and theft of data, thereby ensuring the confidentiality, integrity, and quality of the information contained within, in accordance with current data protection regulations. The personal data collected through the forms is processed solely by the staff of “Mega Online” or by the appointed Data Processors.
The “Mega Online” website also features SSL encryption, which enables Users to securely send their personal data through the contact or registration forms on the website.
Data Accuracy
The User declares that all the information provided by them is true and correct and agrees to keep it updated. The User will be responsible for the accuracy of their data and will be solely liable for any conflicts or disputes that may arise due to the falseness of such dataIt is important that, in order for us to keep personal data updated, the User informs "Mega Online" of any changes to their information.
Data Transfer
The User declares that all the information provided by them is true and correct and agrees to keep it updated. The User will be responsible for the accuracy of their data and will be solely liable for any conflicts or disputes that may arise due to the falseness of such data. It is important that, in order for us to keep personal data updated, the User informs "Mega Online" of any changes to their information.
- Providers of technological or IT services
- Payment service providers
- Courier and parcel delivery companies
- Third parties or intermediaries acting as service providers on our behalf (e.g., accounting or consulting firms).
Data transfers will be conducted with the utmost confidentiality, employing necessary measures such as signing confidentiality agreements or adhering to the privacy policies established on the respective websites of the third parties. The User may refuse the transfer of their data-to-Data Processors through a written request, using any of the means previously mentioned.
Additionally, in cases where it is necessary, Customer data may be transferred to certain organizations to comply with legal obligations, such as the Spanish Tax Agency, Labor Inspection authorities, etc.
User Rights
The LOPD (Spanish Data Protection Act) and the GDPR (General Data Protection Regulation) grantn data subjects a series of rights ejercrelated to the processing of their personal data. For that, the User must contact us via email at hernan@megaonlinelogistics.comor by sending written communication to the address provided in our ANotice Legalproperly identifying themselves.munication must include the following information: Name and last name ofUser the object of the request, their address, and proof of identity.
The exercise of rights must be carried out by the User. However, it may also be executed by an authorized person acting as the User's legal representative, provided the documentation proving such representation is submitted.
The User may request to exercise the following rights:
- Right to access to the personal data, which entails the right to obtain information on whether their personal data is being processed, the purpose of the processing being carried out, as well as any available information about the origin of such data and any communications made or planned regarding it.
- Right to rectificationin case personal data is incorrect or inaccurate. or deletion of data deemed inappropriate or excessive.
- Right to request the restrict of its treatment, in which case "Mega Online" will only retain the data necessary for the exercise or defense of legal claims.
- Right to object its treatment: which allows the User to prevent or stop the processing of their personal data in cases where their consent is not required, if the data is used for commercial purposes, or if decisions based solely on automated processing of their data are being made, unless such processing is necessary for legitimate reasons or for the exercise or defense of possible claims.
- Right to data portability: allowing the User to request their data be transferred to another company, with "Mega Online" facilitating the portability of their data in an exportable format.
If consent has been given for a specific purpose the User has the right to withdraw it at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal., sin que ello afecte a la licitud del tratamiento basado en el consentimiento previo a su retirada.
We are committed to processing all such requests within the legally established maximum timeframe (1 month).
If a User believes there is an issue with how "Mega Online" is handling their data, they may file a complaint with the Security Officer or the relevant data protection authority. For Spain, this would be the Spanish Data Protection Agency.
Data Retention
Personal data of Users who use the contact form or send us an email requesting information will be processed for the strictly necessary time to respond to the information request, or until the consent granted is revoked.
Personal data of Clients will be processed until the contractual relationship ends. The retention period for personal data will be the minimum necessary, and may be retained up to the following periods:
- 4 years: Law on Infractions and Penalties in the Social Order (obligations related to affiliation, registration, deregistration, contributions, payment of wages, etc.); Articles 66 and following of the General Tax Law (accounting books, etc.)
- 5 years: Article 1964 Civil Code (personal actions without a special time limit)
- 6 years: Article 30 Commercial Code (accounting books, invoices, etc.)
- 10 years: Article 25 Anti-Money Laundering and Terrorist Financing Prevention Law.
- No time limit: disaggregated and anonymized data.
For Users who subscribe to the newsletter, their data will be retained indefinitely, until the consent granted is revoked.
In the case of data processing of candidates (CV), “Mega Online” may store their resume for up to two years for future opportunities, unless the candidate objects.
Social Media
“Mega Online” has profiles on some of the main social media platforms (LinkedIn). The purpose of data processing by “Mega Online” will be to inform its followers about its activities, using the tools available on the social media platform in question, and to provide personalized user support. The User should keep in mind that the use of these social media platforms is subject to their respective terms of use and privacy policies. “Mega Online” recommends that Users review these terms and privacy policies before using the links or applications provided.
In no case will “Mega Online” extract data from social media platforms unless explicit and specific consent is obtained from the User for such actions. Furthermore, “Mega Online” is not responsible for the privacy practices of these social media platforms or their applications, especially regarding confidentiality, personal data processing, and content.
Staff Selection
The applicant who sends electronic communications to "Mega Online" in order to participate in the recruitment processes of the responsible party authorizes us to analyze the documents sent (e.g., CV), all content directly accessible through Internet search engines (e.g., Google), the profiles they maintain on professional social networks (e.g., LinkedIn), the data obtained from access tests, and the information revealed in the job interview, with the aim of evaluating their application and, if applicable, offering them a job position. In the event that the candidate is not selected, "Mega Online" may retain their CV for a maximum of two years to consider them for future openings, unless the candidate states otherwise. The legal basis that legitimizes this process will be the consent of the interested party, which may be revoked at any time.
Confidentiality
The information provided by the User will be considered confidential in all cases and cannot be used for any purpose other than those described herein. "Mega Online" undertakes not to disclose or reveal information about the User's intentions, the reasons for the requested advice, or the duration of their relationship with the User.
Validity
This privacy and data protection policy was drafted on August 23, 2024. It may change based on updates to regulations and jurisprudence, and it is the responsibility of the data subject to read the updated document in order to be aware of their rights and obligations at any given time.